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FAQ

  • Can I choose courier service for my parcel?
    For Local shipment (Within Malaysia), you may choose between Poslaju or DHL eComerce service. For International shipment (Outside Malaysia), Only DHL Express is available
  • How long does it take my order to be shipped?
    Once your payment has been verified, we will process and ship your order within 2 business days. Order after 9 am will e processed on the next business day. An email with the tracking number will be sent to you once the item has been shipped.
  • When will I receive my order?
    - For Local Delivery (Malaysia), it will take within 3 - 5 business days for your parcel to be delivered (5 - 7 business days for Sabah and Sarawak) - For International Delivery, it will be depending on the county of festination. The estimation will be within 7 - 14 business days, subject to the courier service provider and custom clearance at the recpective country.
  • How much will the postage fee cost?
    All Local and International Delivery fees wil be automatically calculated based on the parcel weight/dimension & your shipping country during checkout.
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